Reservations can be made by phone, whatsapp or through reputable travel agencies and platforms.
Please contact our reservations team via email or phone with your booking details.
As a rough guide, the check-in time is after 2 p.m. Let us know your arrival time in case you schedule and early check in please.
As a rough guide, the check-out time is before 11 am. If you plan a late check out, let us know, and you have time just 2 pm may incur additional charges ($20).
Yes, we require a deposit of 50% of the total amount to secure your reservation or pay the first night
We accept major credit cards, debit cards, and cash in the local currency.
All applicable fees are included in your booking quote, but any extra services or amenities you utilize during your stay may incur additional charges.
Yes, we offer airport transfers for an additional fee. Please arrange this service in advance.
Yes, all rooms have complimentary high-speed Wi-Fi.
We are not a pet-friendly hotel sorry.
Yes, a continental or typical Costa Rica breakfast is included in all room rates.
Yes, our on-site restaurant offers a variety of local and international dishes. More info
Yes, we offer 4 free on-site parking for our guests.
Absolutely, we have one room designed for accessibility. Please mention any specific requirements while booking.
Non, Reception service is opening from 6 am to 10 pm
We’re located close to beaches, waterfalls, kayak tour…. Our front desk can provide more information.
Yes, our concierge service can assist with booking a variety of local tours.
Yes, we have yoga classes in Tuesday, Thursday and Sunday, if you want to book it, ask in reception. More info
The hotel is entirely non-smoking indoors. Designated smoking areas are available outside.
Below, you will find a list of the questions most frequently asked by our guests.
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